I have experienced something new today and don't quite know how to handle.
I sold two items last night from my Etsy shop, to two new Etsians.
I say new because they have no shops set up, zero feedback, zero purchases.
I always welcome those new to Etsy and I wish checkout would not be so confusing to them. My new customer's are not aware that they have to also pay for the items through Ebay.
I politely sent convos and emails, to cover my bases, and tried to explain the process, but have yet to receive responses. Tonight, just about 24 hours have their purchases, I decided to send invoices direct through paypal to them.
Hopefully, this will do the trick.
I am wondering, how long I should wait for a response?